Reviews
The ShiftCam ProGrip has transformed
"The ShiftCam ProGrip has transformed my approach to photography, effectively replacing my dedicated camera setup for a lot of my creative work. As an expressionist photographer utilizing the Samsung S25 Ultra alongside Expert RAW, Intentional Camera Movement (ICM), and multiple exposures, this grip has eliminated wrist pain that was dogging me and has made my approach more spontaneous. I love being able to change orientation without altering the hold in any way."
— Chris P. (5/5)
Pretty good product! There isn't
"Pretty good product! There isn't a lot of aftermarket support for Pixel phones, so this universal mount was one of the few options available for both my 8 pro and 11 pro. Solid and secure mounting, easy and consistent wireless charging and a great build quality. My only complaints are an occasional delay in shutter action and the design of the clamp interferes with the volume buttons."
— Jamison T. (4/5)
ProGrip
"Works great. Just a shame I had to order another one because my previous one would not pair with my iPhone 16 Pro Max. I tried everything and it would not pair. It worked previously very well on my 15 iPhone Pro Max, but would not pair with a 16 But with this new one, it’s working just great Don’t know if he has to do with the iOS upgrades on the iPhone, but it shouldn’t have me buy another one just to make it work."
— Vita R. (5/5)
In terms of functionality, I
"In terms of functionality, I really like the feel of this grip. I have one complaint, however, because the edges of the device that hold the iPhone give a bit, causing the phone to wobble while in use if not careful. I believe this is because the edges that hold the phone do not overlap enough and are made of plastic rather than metal. I hope that you correct these deficiencies in future versions of the device."
— Martin T. (4/5)
Not compatible with the Google Pixel 10 Pro XL
"If you own a Google Pixel 10 Pro XL, this isn't compatible because the side grips overlap the volume-down button, causing it to either continually snap photos or lower your volume. I emailed support, and their suggestion was to slide the phone up or down in the case, causing it to not align with the charging ring -- a major feature of this device. They also suggested a slim case, but since the volume button is fairly important, it's going to always stick up in any phone case. Anyway, as it is now, the Pro Grip is not compatible with the Google Pixel 10 Pro XL."
— Brian H. (1/5)
It holds my jphone well
"It holds my jphone well and the shutter button works well. It's a little bulky to keep on your phone for long periods if you are not using the camera. It seems to be of good quality and it does charge your phone while it is in place. Make sure you like it befor purchase because they have a ridiculous 20% restocking fee!"
— Daniel F. (4/5)
So far so good, it
"So far so good, it is quite a bit heavier than I was expecting and sometimes it has a hard time getting the Bluetooth to connect but otherwise I like it , off on holiday soon so we shall see then how it performs"
— Helen R. (4/5)
Not impressed
"I just bought the Telesin Master Grip and I think it’s way better than Shiftcam. Kind of feel let down by this purchase."
— Adrian C. (1/5)
The replacement has had zero
"The replacement has had zero issues so far and I love it. I also appreciate the way the faulty product was handled. Very professional. Thank u!"
— Amos T. (5/5)
1 star — Great products, terrible purchasing exper
"1 star — Great products, terrible purchasing experience I genuinely wanted to like ShiftCam. I ordered a ProGrip directly from ShiftCam because I liked their products and was seriously considering investing a significant amount of money into their wider mobile photography ecosystem. Unfortunately, the experience of actually buying from ShiftCam has completely changed my opinion of the company. The problems started with the tracking. The tracking number attached to my order appeared to travel through the system and ultimately show the package being delivered in Chicago, USA, despite the order being destined for Australia. Watching an expensive international order apparently being delivered to another country was extremely stressful. It turned out to be a tracking/shipping issue rather than my package actually being delivered in America, but there was no meaningful communication from ShiftCam to explain what was happening. Then came the customer service. I contacted ShiftCam through email and social media and repeatedly had to wait for responses. On one occasion I replied to an email within approximately two hours, only to wait almost 24 hours for a response. On another occasion I replied within approximately a minute and again waited around another 24 hours. That might be acceptable for a low-priority enquiry, but when a customer is watching an international shipment appear to be going to the wrong country, it is incredibly frustrating. The biggest issue, however, was the lack of local tracking information. Once the shipment had arrived in Brisbane and had been handed into the Australian delivery network, I repeatedly asked ShiftCam to provide the Australian courier and local tracking number. That request was not actually answered. Instead, I was repeatedly directed back to the tracking available through the ShiftCam website and China EMS. The provided tracking links weren’t particularly useful either. I wasn’t asking for anything unreasonable — I simply wanted to know which Australian courier had my package and where it actually was. Eventually the package was delivered, but even then the experience left a very poor impression. I was particularly disappointed that ShiftCam chose to use Aramex for the Australian last-mile delivery, given the substantial number of poor customer experiences publicly reported about that courier. When you’re buying internationally, the courier your package is handed to once it reaches your country matters. After everything, I wrote to ShiftCam explaining exactly why I had lost confidence in the company. Their response acknowledged every issue I raised — tracking confusion, delayed responses, failure to provide local tracking and the last-mile delivery concerns — but ultimately amounted to an apology and a statement that my feedback would be passed internally. There was no meaningful attempt to resolve the experience. No explanation of what had actually happened. No offer to make things right. No attempt to retain a customer who had explicitly told them that he had been planning to spend significantly more money with the company. Instead, I was essentially told that they understood and respected my decision not to buy from them again. That’s the part I find most disappointing. The product itself did eventually arrive. My complaint is not that I didn’t receive my order. My complaint is how ShiftCam handled the entire experience surrounding that order. I wanted to become a long-term ShiftCam customer. After this experience, I will be looking elsewhere for my future camera gear. Potential customers should know that the products may well be good — there are plenty of positive reviews saying exactly that — but my experience purchasing directly from ShiftCam was sufficiently poor that I would not recommend taking the risk of dealing with their shipping and customer-service process. For me, one star isn’t a reflection of the product. It’s a reflection of the customer experience."
— Todd G. (1/5)
